4.1Module 4 · Agentic Workflows & Automation
Chat vs Workflow vs Agent
Understand the three levels of AI autonomy and learn when to use a simple chat, a multi-step workflow, or a fully autonomous agent for any task.
Autonomy Level Sorter
AI Maturity Spectrum
Autonomy Level Sorter
Click a use-case card, then assign it to the correct category. Classify all 10 to see your score and learn why each one belongs where it does.
Chat (human in the loop)
Workflow (automated chain)
Agent (autonomous)
AI Maturity Spectrum
Explore the five levels of AI maturity. Click each level to learn what it looks like in practice, then assess where your team sits today.
ManualAutonomous
Examples
Risks
When to Use