4.3 Module 4 · AI Email & Communication

Inbox Management Strategies

Inbox triage decision tree — categorise emails into Act/Delegate/Defer/Delete. Generate batch response prompts by category.

Inbox Triage Decision Tree Batch Response Generator ChatGPT Claude

Inbox Triage Decision Tree

Practice triaging emails through the decision tree. Click through the questions to categorise each email, then see your results and batch-process by category.

Practice Emails

Batch Response Generator

Enter how many emails you have in each category to get time estimates and batch AI prompts for processing your inbox efficiently.

Key insight: Email is not a to-do list, but most people treat it like one. The triage system forces a binary decision on every email within seconds: does this need my attention or not? The 2-minute rule (if it takes less than 2 minutes, do it now) eliminates 60% of emails immediately. For the rest, the question isn't "when will I reply?" — it's "who should reply?" and "does this need a reply at all?"