Hire, train and supervise a team of AI assistants for your small business — Claude-first, supervised, and built for the way Australian businesses actually work.
If you've used a chatbot once, you're ready. You wear every hat and have no IT department — so we build a team of assistants that read your email, watch your cash flow and prepare your books, with you as the manager.
Doing the work of five people and out of hours in the week.
No staff to delegate to — until now.
Drowning in inboxes, invoices and receipts.
No technical background needed.
You hire each assistant for a bounded job, give it the right access, train it your way — and you stay the manager who signs off the consequential work.
Your AI team prepares and checks; a human reviews and lodges. We build the team in stages of trust — read-only first, supervised acting last. This rule runs through every module.
The agent spectrum, MCP, name your first hire.
Cowork, Chrome & Office, connectors & Skills.
Read-only first: a brief, a connector, a Skill.
Cowork jobs, supervised acting, choosing tools.
Privacy, data sovereignty, your governance brief.
A staged hiring plan you'll actually follow.
You ask, it answers. One turn, no action in your systems.
A fixed "if this, then that" sequence. Reliable, but rigid.
You give a goal; it decides the steps — observe, think, act, repeat.
Runs longer, coordinates sub-agents — still needs oversight.
An agent runs a loop — observe the situation, think the next step, act with a tool — until it's done or it needs you. Your job shifts from doing the work to supervising it.
An open standard that lets Claude reach into your apps — Gmail, Drive, Calendar, QuickBooks, Canva and hundreds more. "USB-C for AI."
You don't integrate anything. You click "connect", approve it, and ask in plain English. No developer required.
Every connector tells you what it can do: read only, draft, or act with approval. That single question is the whole safety story.
Before you connect anything, know whether it can only read, can draft, or can act.
Recurring, bounded, low-stakes and annoying — inbox triage, the weekly cash-flow check, chasing invoices, sorting receipts.
The bookkeeper, the marketer, the ops assistant. Start your AI Team Org Chart, ranked by time it gives back.
Read-only, draft-for-me, or act-with-approval. This pre-loads the safe build that follows.
We're not automating you. We're hiring you a junior who does the first draft and the donkey work.
Point it at a folder, give a goal in plain English, and it reads, edits and creates files and completes multi-step work — showing its reasoning as it goes.
Steer it mid-task, grant permissions on purpose, and it asks before destructive actions like deleting files. Supervised, delegated knowledge work.
The clearest example of AI that does the work rather than telling you how. The researcher, the report-writer, the file-organiser. Runs from the desktop app.
A browser agent that sees your tab and can navigate, click and fill forms; and Claude inside Excel, PowerPoint, Word and Outlook — reading, editing and drafting where you already work.
They act inside your logged-in session. Exposed to prompt injection — hidden instructions in a page. Never unsupervised on money, passwords or sensitive data.
Prompt injection is the new phishing. Treat any page or document an agent reads as potentially trying to give it secret instructions.
Plug Claude into a specific app — QuickBooks, Gmail, Canva, Stripe. Each has a scope: read, draft, or act with approval.
A .skill file teaches Claude to do a task your way, every time — your steps, your voice, your must-checks. MCP gives the tools; Skills give the method.
A connector hires a worker; a Skill writes its job description so it performs the same way every time. Only install Skills from sources you trust.
Connect one directory connector. A weekly read-only digest — cash flow, overdue invoices, the week ahead — that lands while you sleep.
Claude searches and drafts replies; you hit send. The Gmail connector won't send for you — the tool enforces the discipline.
A "wow" with zero write-risk. Watch the drafts for a week. When you trust them, then we let it act.
P&L, balance sheet, cash flow, aged receivables, sales. "Summarise my overdue receivables." "Flag unusual expenses this quarter."
It does not reconcile, categorise the bank feed, lodge a BAS or run payroll. Those come later — supervised.
The connector is a brilliant analyst and a terrible signatory. "The AI did it" is not a defence to the ATO.
A weekly cash-flow brief (reads QuickBooks + drafts the summary), or an on-brand newsletter draft (research → draft → your voice).
The induction manual should say where the junior must stop and ask a human. Save it once; it runs the same every time.
A Skill is the difference between training someone once and re-explaining the job every Monday.
On a sandbox or personal account, stand up a scheduled brief or email-triage-with-drafts, and review the first output live. Nothing gets sent. You stay the one who decides.
Correct course as it works — like managing a person.
Give it the folder and tools it needs — and nothing more.
Accept or reject the finished deliverable before it's used.
This is the moment people feel it: you described a whole job and a finished thing came back.
Drive a sandbox QuickBooks via Chrome — reconcile, categorise, prepare a draft pay run, produce an exceptions list, pull super and PAYG totals.
Lodge with the ATO, approve or release payroll, move money, make final compliance calls. Keep a registered BAS/tax agent in the loop.
Australian context: Super Guarantee 12% (from 1 Jul 2025); Payday Super from 1 Jul 2026. Conceptual only — confirm with the ATO. The point is where the human acts.
Conversational, judgment-heavy, document work, or one-off-but-complex — research, drafting, analysis, "do this whole task for me."
Triggered, repetitive, high-volume, deterministic, runs unattended — "every time a form is submitted, do X, Y, Z."
They combine — and integrations aren't set-and-forget. Use the simplest stack that runs reliably under supervision, and give every automation an owner.
What data is being sent?
Where is it processed or stored?
Who else receives it?
What contracts and disclosures are required?
Under APP 8 you stay accountable for your customers' data even after it leaves your laptop. Processing personal info through an overseas-hosted tool can be a "disclosure." Prefer in-region deployment for sensitive data; disclose overseas handling.
Prompt injection and compound failure across long tasks. The fix: bounded tasks, clear checkpoints, simple recovery paths.
Least-privilege access, a human in the loop for anything consequential, never unattended on financial pages.
A connector & permissions map and a governance brief — scope, checkpoints, who's accountable.
A one-page brief turns "I used AI" into "here's how we govern AI" — what your accountant and clients want to see.
A brief or triage-with-drafts, reviewed daily.
QuickBooks read-only insight; finish one Skill.
A real multi-step job on a sandbox folder.
Only if ready — one acting task, human lodges.
Plan thresholds: start on Pro; move to Max only when you hit limits; Team/Enterprise for 5+ people or governance.
Write the read-only assistant you'll stand up first, and when. The people who get value aren't the most impressed — they're the ones who hire one assistant next week.
The connector pulls P&L, aged receivables and cash flow; Chrome drives the sandbox UI to reconcile and categorise; a draft pay run and exceptions list come back.
You review and lodge the STP event; a registered BAS/tax agent stays in the loop. The agent prepares the books — it doesn't sign them.
Cowork synthesises across sources into a structured draft.
A brand-voice Skill enforces house style; connectors produce on-brand visuals.
Drafts on-brand at speed — a human still hits publish.
Weekly cash-flow + overdue invoices + the week ahead — read-only, while you sleep.
Searches and drafts replies; you send.
Blocks time and books meetings — with approval.
The quiet backbone of the team — and the third box on your org chart.
A great AI team does the 90% that's tedious, surfaces the 10% that needs a human, and leaves a clean trail for both. It prepares and checks; you review and lodge.
Automate the reads, supervise the writes — and never cross from "prepare/check" to "lodge/pay" without a human.
Hire read-only in week one, one new role a week, supervised — and in a month you have a small team, not a pile of half-finished experiments.
18 interactive lessons to revisit, at your own pace, any time.
The Banking & Taxes / QuickBooks course for the bookkeeper in detail.
A private session on one of your real workflows — corporate training.
Rupert Chesman — AI educator, filmmaker, author of The AI-Native Playbook · ru@rupertchesman.com
Educational only — not legal, tax or financial advice. Verify product features and Australian compliance specifics against official sources before relying on them.
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